Thompson Industries changed the climate in my home! With new ductwork underneath my house and a new heater, the air is cleaner, lighter and even. My first contact with Bruce Bates was very positive and was followed up with a home visit. A quote was presented outlining the very reasonable costs for materials and labour. The installation Manager, Jamie, visited my home to inspect the job site and ascertain details pertinent to my needs. These preparatory stages were organized well, unfolding in a timely fashion. Drew took over from there and worked on site for a few days installing the metal sheeting, the ducts and vent systems. On the last day a co-worker assisted Drew to install the heater ! Of course it was a vary warm day and the new heater had to be tested....45 minutes before my dinner guests arrived ! I appreciated the staff at Thompson Industries for their consideration of my lifestyle, my animals and our collective effort to minimize chaos, clutter and dust. I highly recommend this company for your home heating needs.