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Banner featuring an air conditioning specialist working on air conditioning repair

Air Conditioning Repair Surrey

With summers in British Columbia becoming more intense over time, the demand for a high-quality cooling system in your home, including air conditioning repair, is more important than it was previously. Therefore, when something goes wrong, Surrey homeowners require a professional and experienced HVAC team they can rely on to provide prompt, high-quality solutions.

If you’re dealing with an air conditioner that’s broken or not operating up to your standards, Thomson Industries is here to help! Our team is available 24/7/365 days a year, including after-hours, weekends, and holidays, at no extra cost to you! Furthermore, in the event that your current air conditioning system is deemed unrepairable by one of our technicians, make sure to ask us about our fantastic discounts and financing options! You’ll also receive a free new system purchase quote from one of our home comfort advisors during your at-home consultation!

Addressing Cooling Issues Promptly and Proficiently

Like any home appliance, when your home’s air conditioner system is not taken care of correctly, it can become susceptible to damages that can become costly to repair. And with over 25 years of experience in the HVAC industry, it’s safe to say that our technicians have seen it all. Here are some of the most common repairs we’ve dealt with throughout the years:

·  Dirty air filters that have not been changed as often as they should be.

·  Leaks in the refrigerant liquid.

·  Issues with your home’s thermostat.

·  Problems with the electrical components within your air conditioner.

·  Frozen evaporator coils.

·  Dirty or broken condenser coils.

·  Clogged drain lines.

·  Incorrectly sized air conditioners.

·  Deteriorated parts due to age or lack of maintenance.

Timely air conditioning service is critical for your overall comfort, energy efficiency levels, and cost savings. Neglected problems can worsen, causing greater damage and potentially canceling warranties, which means more financial strain on your wallet at the end of the day. At the same time, prompt repairs also extend the life of your AC and reduce its environmental impact by lowering energy consumption. So, if you want to save money and keep your cooling system for as long as possible, it’s essential that you reach out to a professional and experienced HVAC company as soon as you notice there is something wrong with your equipment. Rest assured, we’re here for you 24/7/365 with emergency repair services.

Expert Diagnoses and Efficient Repairs

Air conditioner repairs can be complex, which is why they should only ever be conducted by a professional technician who has the right tools, certifications, and experience needed to perform the job correctly and safely. When you partner with Thomson Industries, you can rest assured knowing that your home and cooling system are in good hands. Here is a closer look at the streamlined repair process that we’ve developed throughout our 25 years in the industry:

1. Initial Assessment: One of our technicians will begin by addressing your air conditioning concerns with you.

2. Visual Inspection: They will then visually inspect your home’s air conditioning system.

3. Diagnosis: Our technician can then determine the problem based on the inspection and information you have provided them.

4. Repairs: Necessary repairs, such as fixing or replacing parts, will then be conducted.

5. Cleaning: Next, components will be cleaned to ensure proper operation.

6. Testing: Your air conditioning system is then tested to ensure the problem has been repaired and the system is back up and running correctly.

7. Safety Check: Safety precautions are examined to ensure your unit will operate safely moving forward.

8. Recommendations: Additional maintenance or upgrades may be suggested in the future, depending on the current state of your equipment.

9. Documentation: You will receive an invoice detailing the services provided by our HVAC technician.

When you work with Thomson Industries, you’re investing in quality repair services conducted by leading industry professionals. With our help, you’ll get back to enjoying the cool oasis in your home in no time! Are you ready to beat the heat? Book an appointment with us today!

24/7/365 Home AC Repair Services

Thomson Industries provides homeowners with reliable, round-the-clock residential repair services for central air systems across Vancouver and the surrounding areas:

·  24/7/365 residential service for air conditioner leaks, frozen AC, compressor repair, fan troubles, lack of cool air & all other central air issues, including after-hours, weekends, and holidays, at no additional cost to you!

·  Emergency & last-minute home appointments available.

·  Certified experts with decades of experience.

Air Conditioning Repair FAQs

When your air conditioner is running but not cooling correctly, it can be caused by various factors that are oftentimes difficult to diagnose without looking at the unit itself in person. This is why it is absolutely imperative that as soon as you notice something is wrong, you call a professional HVAC technician for assistance. In the meantime, here are some common reasons for this issue that you may be dealing with:

·  Filters that are Dirty or Clogged: A dirty or blocked air filter may limit the flow of air, making it difficult for your air conditioner to cool the air. Replace the filters in your air conditioner on a regular basis, usually every 1 to 3 months, for optimal performance.

·  Incorrect Thermostat: Make sure your thermostat is set to the intended temperature and cooling mode. The thermostat may be unintentionally set too high or in heating mode.

·  Refrigerant Problems: Low refrigerant levels can stop your air conditioner from cooling effectively. This issue can be caused by leaks or incorrect charging.

·  Problems with the Condenser Unit: The condenser unit outside your home might encounter obstructions such as leaves, debris, or dirt, which could hinder heat exchange. Make certain that the area surrounding the condenser is clear.

·  Problems with the Compressor: A faulty compressor can prevent your air conditioner from cooling. If you hear strange noises or the unit outside does not turn on, the compressor could be to blame.

·  Faulty Capacitor or Relay: Over time, electrical components such as capacitors and relays can wear out, impacting the operation of your air conditioner.

·  Ducts that are Blocked or Leaking: Damaged or blocked ductwork can result in poor air circulation, lowering the cooling capacity.

·  Overheating: If your air conditioner overheats as a result of continuous operation, it may shut down temporarily for safety reasons. This could be due to a dirty condenser coil or a lack of maintenance.

·  Mismatch in Size: If your air conditioner is not properly sized for the area you are cooling, it might find it difficult to cool correctly. A small air conditioner will not adequately cool your home, whereas a large one can turn on and off frequently, which causes damage as well.

·  Environmental Aspects: Extreme heat or high humidity can put a strain on your air conditioning system. In such cases, your air conditioner may not be as effective at cooling your home.

·  Worn-Out Parts: As your air conditioning unit ages, different parts, such as the blower motor and evaporator coil, may wear out. Regular maintenance can assist in identifying and addressing issues before they develop into serious problems.

As we mentioned, if your air conditioner is running but not cooling, it’s often best to speak with a professional HVAC technician to identify and fix the problem. Attempting to troubleshoot and repair complex issues without the appropriate expertise and equipment may result in additional damage or inefficiency.

So, is there something wrong with your home’s air conditioning unit? If so, book a repair appointment with Thomson Industries today! We’re available 24/7/365 days a year, including after-hours, weekends, and holidays, at no additional cost to you!

If your air conditioning does not provide adequate cooling on those hot summer days, multiple variables may be to blame. While we recommend homeowners reach out to the team for a more accurate diagnosis, here are some common reasons why your air conditioner may be struggling: 

·  If your air conditioner is undersized for the area in which it is supposed to cool, it might have trouble keeping up on extremely hot days. A small unit will not be able to remove enough heat from the air in your home.

·  Low refrigerant levels are caused by leaks or improper charging.

·  A clogged or dirty air filter.

·  A clogged or dirty condenser unit.

·  Overheating unit due to high temperatures outdoors. 

·  Cooled air can escape before it reaches the rooms in your home if your ductwork is leaky or inadequately insulated.

·  Inadequate insulation throughout your home can allow heat in, making it harder for your air conditioner to keep a comfortable temperature.

·  You have an older unit that requires replacement.

·  Excessive sunlight and insufficient shade can cause higher temperatures in your home, making it more difficult for your air conditioner to cool effectively.

Is your AC not cooling your home? Reach out to the team at Thomson Industries to book a repair appointment with one of our certified and experienced HVAC technicians in Surrey today! We’re available 24/7/365 days a year, including after-hours, weekends, and holidays at no additional charge!

The most expensive component to replace in an air conditioning unit varies depending on the particular system in question and its parts, but the compressor is usually the most expensive to replace. The compressor is the core of the air conditioning system. It is in charge of compressing and circulating the refrigerant, which is required for cooling. Compressor replacements are costly because they call for an enormous amount of labour and, in most cases, the removal and reinstatement of the refrigeration fluid, as well as other complex processes.

Our Guarantees

We have the utmost confidence in our work and our people and want to make sure you do, too. That’s why we offer a 2-year guarantee to repair, replace, or refund. Whatever you need until you’re 100% satisfied.

Why Choose Us?


No Loopholes™

Up to 2 years after the installation date we ensure your system is operating to manufacture specifications or your money back. No Loopholes™, no problem.


No Hassles™

If your new furnace breaks down within the first 2 years of installment, we’ll fix it for free within 24 hours or give you $1000 for your troubles. No Hassle™, no headache.


Just Right™

We guarantee that any furnace we install will keep you comfortable. If your system isn’t providing a consistent temperature anywhere within 5 years of the installation date, we’ll fix it up to and including replacing the entire system, totally free. No fluctuations, Just Right™.


We Respect You™

We pride ourselves on always acting with integrity and promise to treat your home with the utmost care and respect. If we don’t meet your expectations in any way, you’ll receive our Five Year System Check-Up Package™ totally free of charge. We Respect You™ and your home.

Guaranteed Comfort

We aren’t satisfied until you’re satisfied, guaranteed.

Always Ready

We are always available, 24/7 365 for any HVAC emergency you might have.

Trusted Experience

We have been operating since 1996, which means we have over 25 years of expertise to offer.

Technological Expertise

All of our technicians are Right Time™ certified and continuously trained to maintain excellence.

Community Focused

We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.

Exceptional Reviews

We maintain a 4.5-star rating on Google for a reason; we care about our work.

Book a heating, cooling or indoor air quality service with Thomson Industries today.

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What Homeowners Say About Us

Star 1Star 2Star 3Star 4Star 5

We have been with Thomson for 10 years and have them do yearly maintenance on our AC, furnace and hot water on demand unit. The service techs are awesome, always friendly and very knowledgeable. They are very good at addressing concerns. Would highly recommend them to anyone!

Thomson Industries