Quality Installation – The most common issues with water heaters typically stem from poor or improper installation. That’s why we always make sure it’s done right the first time.
Expert Guidance – To become Right TimeTM certified, our technicians undergo extensive background checks, rigorous training, and continued mentorship, so you can rest assured that you’re hiring someone whose opinion you can trust.
24/7 Service – We stand out from the crowd because we’re here for you 24 hours a day, 7 days a week, 365 days a year. We understand that sometimes, emergencies happen – which is why we’re here for you whenever you need us.
Community Trust – We’ve been members of the community since 1998, and our neighbours appreciate our hard work. You can see for yourself based on our 4.5-star Google rating!
We have the utmost confidence in our work and our people and want to make sure you do, too. That’s why we offer a 2-year guarantee to repair, replace, or refund. Whatever you need until you’re 100% satisfied.
Why Choose Us?
Up to 2 years after the installation date we ensure 100% satisfaction or your money back. No Loopholes™, no problems.
If your new furnace breaks down within the first 2 years of installment, we’ll fix it for free within 24 hours or give you $1000 for your troubles. No Hassle™, no headache.
We guarantee that any furnace we install will keep you comfortable. If your system isn’t providing a consistent temperature anywhere within 5 years of the installation date, we’ll fix it up to and including replacing the entire system, totally free. No fluctuations, Just Right™.
We Respect You™
We pride ourselves on always acting with integrity and promise to treat your home with the utmost care and respect. If we don’t meet your expectations in any way, you’ll receive our Five Year System Check-Up Package™ totally free of charge. We Respect You™ and your home.
We aren’t satisfied until you’re satisfied, guaranteed.
We are always available, 24/7 365 for any HVAC emergency you might have.
We have been operating since 1998, which means we have over 25 years of expertise to offer.
All of our technicians are Right Time™ certified and continuously trained to maintain excellence.
We operate in the Greater Vancouver area and have been for over 2 decades, which means we’ve gotten to know our neighbours.
We maintain a 4.5-star rating on Google for a reason; we care about our work.
Book a heating, cooling or indoor air quality service with Thomson Industries today.
What Homeowners Say About Us
“We have been with Thomson for 10 years and have them do yearly maintenance on our AC, furnace and hot water on demand unit. The service techs are awesome, always friendly and very knowledgeable. They are very good at addressing concerns. Would highly recommend them to anyone!“